What Our
Customers Say
Discover how our furniture has transformed homes and lives. Read testimonials from real customers who found their perfect furniture piece with Furniture Envy.
Ashley Miller
Awesome experience working with both Shirley (the owner, female founded) and Snow. furniture envy had the best pricing as well as most timely shipping. (…)
Peggy Flores
It was a fun and great experience working with Shirley at Furniture Envy. She was a delight and a knowledgeable advisor as we selected our sofas. They customized all the dimensions for us (…)
Andrea Britto
My sofa is not the only beautiful but also incredibly comfortable. It has held up amazing well over the pass few years. I used every day, and it still looks and feels great!
Heather
We just had the support of Furniture Envy with designing and building our couch and we couldn’t be more thrilled with the outcome! (…)
Tracy Tandy
Working with Shirley at Furniture Envy was a terrific experience. We got exactly the couch style, color & fabric we wanted, and there were no surprises (…)
Rebecca Harris
The most comfortable high quality couch I’ve owned! It’s also custom! Shirley, is a pleasure to work with. She’s patient and thorough. (…)
Frequently Asked Questions
Find answers to the most common questions about our products, services, and policies. If you have questions, you’ll find the information you need here.
How customizable are your sofas?
Our sofas are highly customizable, allowing you to design a piece that perfectly fits your style and needs. You can personalize nearly every aspect of your sofa, including:
Dimensions: Tailor the length, width, and depth to create a sofa that fits your space ideally.
Style: Choose from a variety of styles, from classic to modern, or create your own unique design.
Comfort Level: Select your desired firmness level, from soft and plush to supportive and firm.
Details: Customize the look and feel with your preferred:
- Arm style (e.g., rolled arms, track arms)
- Cushion style (e.g., box cushions, T-cushions)
- Leg style (e.g., tapered legs, bun feet)
- Fabric and color
With this extensive customization, you can design a sofa that reflects your taste and provides lasting comfort.
Can I customize my sofa based on a style I found elsewhere, like a magazine or another website?
Absolutely! We understand you might have a specific vision for your sofa. While we don’t directly copy copyrighted designs, we’d be happy to work with you to create a sofa inspired by the style you found.
Here’s how we can help:
Share your inspiration: Send us a picture or link to the style you like.
Discuss details: We’ll talk with you about the specific elements you find appealing, such as the overall shape, arm style, or cushion design.
Design your dream sofa: Based on your inspiration and preferences, we’ll create a custom design that captures the essence of the style you love while incorporating the unique features we offer.
By working together, we can create a sofa that perfectly reflects your taste and complements your home.
Are your sofa covers double-sided and removable?
In most cases, yes! All of our upholstered furniture features double-sided, removable cushion covers. This allows you to flip the cushions for even wear and tear, and even wash them (depending on the material).
However, there are a few exceptions:
Fixed/Tight Back or Seat Cushions: If your sofa has a fixed or tight back or seat cushion (not removable), the cover will not be double-sided.
Button-Tufted Cushions: For sofas with button-tufted cushions, the situation is a bit different. While the cushions themselves are double-sided (with buttons on both sides), the covers might not be removable. This means you can still flip the cushions but can’t remove the covers for separate washing.
Still unsure? Feel free to contact us with a description of your specific sofa, and we’ll be happy to confirm if the cushions are double-sided and removable.
Do you ship anywhere in the US?
Answer: Yes, we ship across the US! Shipping costs depend on the size and weight of your order, as well as your delivery location.
To get a personalized shipping quote:
- Visit our website and browse for your preferred style and size.
- Once you have your selections in mind, contact us through our website form or by phone. Provide your desired item(s), along with your complete shipping address.
- We’ll be happy to send you a prompt quote for shipping to your location
What materials do you use for your couch frames and suspension?
We take pride in using high-quality, long-lasting materials in our couches.
Here’s a breakdown:
Frames: We use kiln-dried alder hardwood. Kiln drying removes excess moisture to prevent warping and ensure your couch frame stays strong and stable for years to come. Alder is a popular choice for furniture due to its durability and attractive grain. We avoid softwoods like particleboard, which can be less structurally sound.
Suspension: We offer three excellent suspension options to suit your comfort preferences.
Sinuous springs (our most popular choice): These provide a supportive and slightly bouncy feel.
8-way hand-tied coils: This traditional method offers superior support and conforms to your body shape for luxurious comfort.
European style webbing: This webbing creates a firmer feel and distributes weight evenly.
By using high-quality frames and suspension systems, we ensure your couch provides lasting comfort and support.
What type of foam do you use in your seat cushions?
We use high-quality, CertiPUR-US® certified polyurethane foam in our seat cushions to provide exceptional comfort and long-lasting support.
Here’s a breakdown of what makes our foam special:
High Density: Our 2.8lb per cubic foot (PCF) foam is denser than the industry standard (1.8 PCF), offering superior resilience and preventing sagging over time. This high-density foam is also referred to as High Resiliency (HR) foam within the industry.
Comfort and Support: The carefully chosen density provides a balance of plushness and firmness, ensuring your comfort for years to come.
Safety and Sustainability: Our foam is CertiPUR-US® certified, meaning it’s free of harmful chemicals like formaldehyde and PBDE flame retardants.
For the most enduring comfort, we also offer the option to upgrade your seat cushions to 5lb PCF latex.
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